At Tricot Works, we are committed to providing you with the best possible shopping experience, and that includes fast and reliable shipping. Please take a moment to review our shipping policy before placing your order.

Shipping Method:

• Standard Shipping: 5-7 business days
  All orders are shipped via MyParcel/PostNL from our warehouse in Lichtenvoorde, The Netherlands. You will receive a shipping confirmation email with a tracking number once your order has been shipped.
• Expedited Shipping: 2-3 business days
  Option coming soon. 

Shipping Rates:
Shipping rates are calculated based on the weight of your order and your shipping destination. To see the shipping rates for your order, please add the items to your cart and proceed to checkout. You will be able to see the shipping cost before submitting your order.

Free Shipping:
We offer free shipping to customers in select countries. Please see below for our free shipping break-off points by country:

Group 1:
The Netherlands, Belgium, Germany, and France
Free shipping for orders above €50

Group 2:
Luxemburg, Monaco, Spain, Italy, Austria, Denmark, Portugal, and Slovenia
Free shipping for orders above €75

Group 3:
Slovakia, Czech Republic, Finland, Hungary, Ireland, Poland, Sweden, Cyprus, Croatia, Estonia, Greece, Latvia, Lithuania, and Malta
Free shipping for orders above €100

Group 4:
Romania and Bulgaria
Free shipping for orders above €150

Order Processing Time:
Orders are processed and shipped within 3 business days from the time of purchase. During peak holiday seasons or sales, processing times may be slightly longer.

International Shipping:
We currently only ship to countries within the European Customs Union. 
Overseas area’s of countries within the European Customs Union are excluded from delivery. 

Missing or Damaged Packages:
If your package is missing or damaged during transit, please contact us immediately at [Customer Support Email]. We will work with the shipping carrier to resolve the issue as quickly as possible.

It is advisable to to keep the damaged items, shipping box, and packaging material until the damage claim is fully processed. This will help to speed up the resolution process and ensure that we have all the necessary information to file a claim with the carrier.

Please note that we are not responsible for any lost or stolen packages that are marked as delivered by the shipping carrier. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at [Customer Support Email].